Frequently Asked Questions
What This Page Covers and Getting an Answer Not Listed Here.
Answered briefly
What is the minimum deposit amount?
The minimum deposit is RM10 for e-wallet payments and RM30 for bank transfers. This amount applies to your first deposit and every deposit after that.
When is an account verified?
An account verifies once before it can withdraw; nothing is asked for again afterwards, on USDT TRC20 and DuitNow or anything else the cashier lists.
Do I need to verify my account, and when?
Yes, you must verify your account before your first withdrawal. Submit a clear photo of your MyKad or passport through the 'Account Verification' page in the lobby.
Where are the promotions listed?
Everything running sits on the bonus page, terms included rather than linked.
Whose games are in the lobby?
Gameplay Interactive, Playtech and CQ9 are among the studios in the lobby.
What is a turnover requirement?
A turnover requirement is the total amount you must wager before you can withdraw any bonus winnings. For example, a 10x turnover on a RM50 bonus means you need to bet RM500.
Start with a bonus
Bonuses credit at the cashier, not on this page.
What This Page Covers
This page answers the most common questions Malaysian players ask about using the platform. It covers payments, account rules, gameplay, and responsible gambling tools. Each answer is written to give you a clear, direct response without extra fluff. If you need more detail, the support team is available through the live chat button in the bottom right corner of the lobby.
Getting an Answer Not Listed Here
If your question is not covered below, the quickest way to get help is to open the live chat window inside the site. A support agent usually replies within a few minutes. You can also send an email using the contact form on the 'Contact Us' page. Most email replies arrive within 24 hours. Please include your registered username to speed up the process.
Carry on with Arcade Games, Slot Games, Live Dealer, Fishing, or check the bonus before you deposit.